Daily Operations

Every dispensary must have a full commercial security system in place before OCM will allow operations to begin. Security is a condition of licensure and is reviewed during application, pre-opening inspections, routine inspections, and investigations.

Explains what happens after proximity protection, why you still cannot open, what a provisional license allows, and the steps you must complete before OCM issues a final license.

Federal environmental laws regulate how hazardous waste is stored, labeled, and disposed of. While cannabis itself is not regulated as hazardous waste, many products used in dispensary operations are.

How dispensaries must verify ID, enforce age and purchase limits, use POS correctly, refuse illegal sales, handle discounts/returns, and pass inspections.

This page explains what must be reported, how recalls work, and what happens when OCM takes action.

If you sell packaged food or drinks, NYC food safety rules apply. This page tells you what’s allowed, how to store items, when permits are required, and what gets you fined or shut down.

Inspection readiness is an ongoing operational requirement, not a one-time event. State inspectors may arrive without notice. You must be able to demonstrate, in real time, that your dispensary is operating exactly as approved by OCM and in compliance with all applicable rules.

This page explains what inspectors look for and what must be ready before they arrive.

This page explains what must be done from intake to sale to waste, and what OCM looks for during inspections.