What This Covers
- What inspectors review during an on-site visit
- Required documents you must produce immediately
- Operational logs inspectors expect to see
- How inspections are conducted
What Inspectors Look For
Inspectors will physically walk through your store and observe operations.
- Store layout matches the version approved by OCM
- Cameras, alarms, and access controls are operational
- Cannabis is stored securely and accessed only by trained staff
- No one under 21 is present in restricted areas
- All cannabis for sale is:
- Tested
- Properly labeled and packaged
- Logged correctly in METRC
- ID checks, sales limits, and transaction tracking are handled correctly at POS
- No unauthorized products, samples, or open containers are present
- No violations related to:
- Marketing
- Signage
- Customer conduct
Inspectors may pose as customers to observe staff behavior in real time.
Required Documentation
You must be able to produce documentation immediately upon request.
- Current OCM license certificate
- Approved store layout
- Written security plan
- Employee training records
- Standard operating procedures (SOPs), including:
- Sales procedures
- Opening and closing
- Emergency response
- Waste disposal
- Product Certificates of Analysis (CoAs) for all products on shelves
- Vendor agreements and transport documentation
- Proof of insurance, if required
- Most recent inventory reports
- Records of communications or approvals from OCM
Missing, outdated, or disorganized documents are treated as compliance failures.
Log Requirements
Operational logs must be current, accurate, and aligned with state systems.
- Daily opening and closing inventory counts
- All product movements, including:
- Deliveries
- Returns
- Transfers
- Waste
- METRC sales entries and POS transaction logs
- ID scan failures and denied sales
- Security incident reports, including:
- Theft
- Alarm activations
- Unauthorized access
- Maintenance logs for:
- Cameras
- Alarm systems
- Access controls
- Waste logs, including:
- Type of destruction
- Method used
- Date and time
- Employee involved
- Delivery logs, if applicable:
- Customer
- Time
- Delivery status
- Return documentation
Logs must be available for immediate inspection and must reconcile with METRC and POS data.
What Operators Usually Miss
- Inspectors assess live operations, not just paperwork
- Staff behavior is evaluated in real time
- Logs must reconcile across systems
- Missing documents are treated as violations
When This Comes Up
- Unannounced inspections
- License renewal reviews
- Complaint-driven inspections
- Post-incident reviews
What Happens If You Ignore This
- Violations or fines
- Corrective action requirements
- Increased inspection frequency
- License conditions or enforcement
Related Pages
- Security Guidance
- Inventory Management and METRC
- Compliance and Renewals
- Inspection & Audit Preparation
Source Material