Daily Operations

This page explains what you must keep, how long you must keep it, and what counts as “on-site and available” during an inspection.

This page explains what a COA means for retailers, how it affects product safety, customer experience, intake, audits, and inspections, and how to read it fast and correctly.

This page explains how to log waste, store it, destroy it, and prove compliance.

This page answers: "What do I need to do before starting buildout on my dispensary in New York?"

Cannabis delivery is tightly regulated. Every delivery must follow OCM rules exactly, from staffing and vehicles to payment, tracking, and verification.

Cannabis is legal in New York, but it remains illegal under federal law. Because of that, New York cannabis operators are still subject to a wide range of federal rules enforced by agencies outside the cannabis program. These requirements affect banking, taxes, accessibility, marketing, payments, employment, safety, and risk exposure.

Daily dispensary operations are tightly regulated. Sales rules, ID checks, purchase limits, staff roles, layout, and recordkeeping must all match OCM requirements and your approved operating plan.

Delivery is part of retail operations. OCM applies the same retail rules to delivery that apply inside the store, plus additional requirements for drivers, identity checks, tracking, and security.

Every cannabis retailer must maintain a written security plan that protects cannabis, cash, staff, and the public. The plan must be current, followed in daily operations, and available for OCM review at any time.