Daily Operations

ADA Title III requires dispensaries to make reasonable modifications to policies when necessary to provide access to customers with disabilities. This page explains when a policy must change, what qualifies as a fundamental alteration, how safety and cannabis regulations limit certain requests, and how staff can evaluate modification requests without creating legal risk.

The SAFE Banking Act is proposed federal legislation designed to reduce banking risk for state legal cannabis businesses. This page explains what could realistically improve for New York dispensaries, what would not change including 280E and federal legality, how payments and credit cards may be affected, and why operators should build compliant systems regardless of federal reform.

New York City dispensaries must comply with Department of Sanitation (DSNY) rules governing trash storage, recycling separation, sidewalk cleanliness, and commercial waste hauling. This page explains DSNY requirements, enforcement authority, and how sanitation violations can result in daily fines and compliance issues.

This section covers the core compliance requirements every dispensary must follow after opening. These are the rules that keep your license active, your records accurate, and your store inspection-ready at all times. OCM can review your store at any time through inspections, audits, complaints, or renewal. This section covers the ongoing requirements that decide whether you stay open and renew clean.

A Suspicious Activity Report is a confidential filing banks submit to federal regulators when transactions appear unusual or high risk. Because cannabis remains federally illegal, banks must file Marijuana Limited, Priority, or Termination SARs on cannabis clients. This page explains common SAR triggers, monitoring consequences, and what increased scrutiny can mean for dispensaries.

A vendor indemnification clause is a contract provision where one party agrees to defend and reimburse the other for certain claims, losses, or lawsuits. In cannabis retail, indemnification determines who pays if something goes wrong.

Before you can open a New York cannabis dispensary, your location, construction, storage, and security systems must comply with state and local law. If the address is wrong, the buildout is not permitted, or the security infrastructure is incomplete, OCM can deny approval to open even if your license was granted. This section explains the physical and structural rules that apply before and after opening.

Cannabis banking relationships are conditional and subject to enhanced federal monitoring. Banks review ownership disclosures, deposit activity, AML patterns, regulatory exposure, and sponsor bank risk posture. This page explains how monitoring escalates into termination and what typically happens when a dispensary account is closed.

Cannabis bank accounts are conditional and subject to ongoing monitoring. Banks review ownership disclosures, cash activity, inventory and revenue alignment, and regulatory exposure. This page explains why accounts are restricted or terminated, what typically happens before closure, and what operators should review if their banking relationship is at risk.