Text & Call Compliance Rules (Federal Communications Law)

New York cannabis operators are regulated by more than the Office of Cannabis Management (OCM). Every dispensary must also comply with state and city laws enforced by agencies that control zoning, construction, safety, labor, sanitation, and taxes. These requirements apply at every stage, from site selection to daily operations.

The New York City Fire Department (FDNY) enforces fire safety rules for all retail businesses in NYC, including cannabis dispensaries. These rules apply regardless of store size, layout, or building type, and inspections can occur at any time.Fire safety violations are common, costly, and can result in immediate enforcement action.

MRTA Article 1; Sections 1–3 establishes the legal foundation of New York’s cannabis law. It explains why cannabis was legalized and defines the core terms regulators use to interpret ownership, eligibility, disclosures, and compliance across the entire MRTA.

New York’s medical cannabis program operates separately from the adult-use system. Only Registered Organizations (ROs) may cultivate, manufacture, and dispense medical cannabis, and only certified patients and caregivers may purchase it. If you are not operating as, or co-located with, an RO, these rules generally do not apply to your retail operations. Understanding the distinction prevents compliance errors and customer confusion.

Cannabis and THC-containing products cannot be mailed or shipped through the U.S. Postal Service or private carriers. This rule applies regardless of license status, destination, or intent. Mailing violations are federal issues and can trigger serious enforcement consequences.

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Cannabis affects people differently based on age, health status, and life circumstances. OCM provides specific education materials for certain populations, and retailers are expected to handle these interactions carefully and consistently. Retail staff must provide neutral, factual information and rely on state-issued materials. Medical advice and personal opinions are not permitted.

This page answers, "Who can own or apply for a cannabis license in New York?"

Cannabis is legal in New York, but it remains illegal under federal law. Because of that, New York cannabis operators are still subject to a wide range of federal rules enforced by agencies outside the cannabis program. These requirements affect banking, taxes, accessibility, marketing, payments, employment, safety, and risk exposure.