Daily Operations

Once your doors open, most enforcement actions come from day-to-day operational mistakes, not licensing errors. These include missed ID checks, POS errors, delivery violations, inventory mismatches, labor issues, and improper waste handling.

OCM inspects every product on your shelves, and responsibility rests with the retailer, even if the issue originated with the processor or distributor.

This page explains what OCM requires before any cannabis product can be sold.

The New York City Department of Sanitation (DSNY) regulates how businesses store trash, manage waste, and maintain clean sidewalks. These rules apply daily and are actively enforced against retail businesses across the city. Sanitation violations are among the most common tickets issued to NYC retailers and can result in repeat fines if not corrected.

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This page answers: "What do I need to know about choosing a location and building a dispensary that passes inspection?"

This section covers the requirements that apply from submitting a New York cannabis license application through the issuance of proximity protection. It explains the elements OCM reviews to determine whether an application can proceed, including license type, ownership and disclosure, zoning eligibility, municipal notice, and application completeness. This section applies before buildout, inspections, or opening.

This page answers: "How should my inventory storage room be set up so it passes OCM and local inspections?"