Getting started

Your storefront and website must meet federal accessibility standards under the Americans with Disabilities Act (ADA). These requirements apply before opening and throughout operations and are actively enforced through lawsuits and regulatory action. Both physical access and digital access are required.

Federal workplace safety laws apply to every dispensary, regardless of size or license status. Cannabis businesses must comply with Occupational Safety and Health Administration (OSHA) standards even though cannabis remains federally illegal. Safety violations can result in inspections, citations, fines, or corrective orders.

New York’s Cash on Delivery (C.O.D.) system is an enforcement mechanism used by the Office of Cannabis Management (OCM) to address unpaid supplier invoices. When a retailer fails to pay a licensed supplier, the supplier may report the delinquency to OCM. Once reported, the retailer is placed on the C.O.D. List and faces immediate purchasing restrictions until the issue is formally resolved.